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    • Kõik kursused
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    • Innotiimi videoloengud
    • Juhtimine
    • Kesksed teenused
    • Küberturvalisus
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    • Teenuse arendamine
    • Teenuse juhtimine
    • Teenusepõhine juhtimine
    • Tehnoloogia
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    • Vaimne tervis
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    Võrdsuspoliitikate valdkond
    • Ligipääsetavus
    • Sooline võrdsus
    • Võrdne kohtlemine
    • Üldteadmised
    • Noortevaldkond
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  • Kõik kursused
  • KKK
  • Anna tagasisidet
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Kategooriad Ahenda Laienda
  • Kõik kursused
  • Andmed
  • Digiteenuste juhtimise kompetentsid
  • Elanikkonnakaitse
  • Generatiivne tehisaru
  • Haridusvaldkond
  • Innotiimi videoloengud
  • Juhtimine
  • Kesksed teenused
  • Küberturvalisus
  • Sotsiaalvaldkond
  • Sport
  • Teenuse arendamine
  • Teenuse juhtimine
  • Teenusepõhine juhtimine
  • Tehnoloogia
Tervishoid
  • Vaimne tervis
  • Varia
Võrdsuspoliitikate valdkond
  • Ligipääsetavus
  • Sooline võrdsus
  • Võrdne kohtlemine
  • Üldteadmised
  • Noortevaldkond
Avaleht Kõik kursused KKK Anna tagasisidet

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Frequently Asked Questions

Find answers to your questions quickly and easily. Choose a category and open the relevant question.

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General information

What is Digiriigi Akadeemia?

Digiriigi Akadeemia is the Estonian government's online learning environment. Here you can find courses and learning materials that help you develop the knowledge and skills needed for work and everyday life.

Who are the courses and learning materials in Digiriigi Akadeemia intended for?

Digiriigi Akadeemia is intended for people in Estonia. Some learning materials are suitable for everyone, while others are designed for a specific target group, such as public sector employees or specialists in a particular field.

What can I learn in Digiriigi Akadeemia?

A wide variety of topics. In addition to digital skills, you can find learning materials on management, security, crisis preparedness, health, and many other topics related to work and everyday life.

Are all learning materials available to everyone?

No. Most learning materials are available to everyone, but some are intended for a specific target group, such as employees of a particular organisation or specialists in a specific field.

Whose courses are available in Digiriigi Akadeemia and who can add them?

The Academy contains courses and learning materials from public sector organisations. They may be created by the organisation itself or together with partners. Public sector organisations may publish learning materials in the Academy, as may their strategic partners by separate agreement.

Why is it called Digiriigi Akadeemia rather than Riigi Akadeemia?

The name refers to Estonia as a digital nation and to the fact that learning in the Academy takes place online. It does not mean that you can only study digital topics here. Learning materials cover a wide range of fields.

Is learning in Digiriigi Akadeemia free of charge?

Yes. Learning in Digiriigi Akadeemia is free of charge.

Who is responsible for Digiriigi Akadeemia?

Digiriigi Akadeemia is managed by the Ministry of Justice and Digital Affairs. Technical partners help develop and maintain the Academy. The organisation that publishes a course or learning material in the Academy is responsible for its content and for keeping it up to date.

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User account and login

Do I need an account to use Digiriigi Akadeemia?

To complete most learning materials, you need to create an account and log in. This allows your learning progress and results to be saved and enables you to receive a certificate or confirmation where applicable.

How do I create an account?

Log in to Digiriigi Akadeemia using an ID card, Mobile-ID or Smart-ID. Then add your email address, field of activity and the organisation you are affiliated with. To confirm your account, we will send you a link by email (the account cannot be used until you click the link). Open the link and your account will be ready to use. NB! When adding an organisation, make sure to use its official name as registered in the Estonian Business Register.

Fields of activity:
Public sector – add your employer. You can add multiple employers if necessary.
Private sector – add your employer. You can add multiple employers if necessary.
Student – add the school where you study.
Retired – if you are no longer working, you do not need to add an organisation.
Unemployed – you do not need to add an organisation.
Other – choose this option if none of the descriptions above applies to you, and add the organisation you are affiliated with.

Can I add multiple organisations if I work in more than one place?

Yes, you can add multiple employers. If they operate in the same field, for example the public sector, add multiple organisations to the existing field. You can also use the “Add field of activity” button.

Can I also add my school if I am both working and studying?

Yes, you can add both your employer and the school where you study. Use the “Add field of activity” button to do this.

I did not receive the confirmation email. What should I do?

The confirmation email usually arrives within a few minutes. If you have not received it:
• check your spam folder;
• search your inbox for emails sent by Digiriigi Akadeemia;
• check that you entered the correct email address;
• wait a few minutes and check your inbox again.

If the email still does not arrive, contact digiakadeemia@justdigi.ee. Include your name, the email address you used and a brief description of the problem.

Please note that the link in the confirmation email is valid for a limited time. If the link has expired, contact user support to receive a new confirmation email.

What should I do if I cannot log in?

You can log in to Digiriigi Akadeemia using an ID card, Mobile-ID or Smart-ID.

If you cannot log in:
• check whether the same ID card, Mobile-ID or Smart-ID works with another e-service;
• close your browser and try again;
• try another browser, such as Chrome, Edge, Firefox or Safari;
• if you are using an ID card, check that the card is in the reader and the ID software is working;
• when using Mobile-ID or Smart-ID, check that the verification code displayed on your phone and computer is the same.

If you can log in to other e-services but not to Digiriigi Akadeemia, contact digiakadeemia@justdigi.ee. If possible, include a screenshot of the error message and specify which login method you used.

How do I change my email address, organisation or other details?

Open your profile in the top-right corner of the page and select “Preferences” → “Edit profile”. Make the necessary changes and save them.

You cannot change your name in your profile yourself. If your name has changed or the name on your account is incorrect, contact digiakadeemia@justdigi.ee. User support will make the change for you.

If there is another required field that you cannot change yourself, contact the same address and specify which information you would like to change.

What happens to my account if I change jobs?

Your account is linked to you, not to your workplace. If you change jobs, your completed courses and results will remain in your account. If your email address or organisation changes, update them in your profile.

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If you did not find an answer in the FAQ, contact us and describe your question as precisely as possible.

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Courses

Can I view a course before enrolling?

It depends on the course. The description of some courses is visible to everyone, but in most cases you need to enrol in the course and log in to view the learning content.

What languages are the courses available in?

Most courses are in Estonian. Some courses are also available in English or Russian.

Can I complete a course more than once?

Yes. If the course settings allow it, you can complete the course more than once.

Why does my completion date not change after I complete the course again?

As a rule, the date on which you first completed the course is recorded and does not change when you complete the course again. Exceptions may apply to some courses.

Will my course results remain available after I change jobs?

Yes. Because your user account is linked to you personally, your course results will remain available after you change jobs.

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Need more help?

If you did not find an answer in the FAQ, contact us and describe your question as precisely as possible.

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Learning

How do I enrol in a course?

The enrolment method depends on the course settings. A course may be publicly discoverable, accessible via a link, password-protected, or learners may be enrolled manually.

Where can I find my courses?

You can find all courses you are enrolled in and courses in progress on the “My courses” page.

Is there a time limit for completing a course?

Most courses can be completed at your own pace. If a course has a completion deadline or time limit, this is clearly stated in the course description.

Why is my course result or completion not showing?

Make sure you have met all course completion requirements. If the problem persists after reopening the course or retaking the test, contact user support.

Why is my learning progress not being saved or why has it disappeared?

Make sure cookies are enabled in your browser and use the Next button to move through the course.
If necessary, clear your browser cache and history and try again.
The course owner may have made substantial updates to the material, which can result in learning progress being reset. Changes in your internet connection may also affect learning progress.

Why do I need to use the “Next” or “Continue” button in a course?

In many courses, your learning progress is saved when you click the “Next” or “Continue” button. If you move forward in another way, the system may not save your progress correctly.

What should I do if my internet connection is interrupted while I am learning?

Once the connection has been restored, log in again and open the course. If your progress has not been saved, check whether all activities were completed or contact user support.

Why can't I move on to the next activity or topic in the course?

Make sure you have completed all previous activities and used the Next button. In some courses, topics must be completed in a specific order or mandatory activities must be completed.
If you have completed all required activities but still cannot proceed, contact user support.

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Need more help?

If you did not find an answer in the FAQ, contact us and describe your question as precisely as possible.

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Certificate and confirmation

Where can I find my certificate or confirmation?

If a certificate or confirmation is issued for the course, you will find it after successfully completing the course on the course home page or in the relevant certificate or confirmation section.

Why is my certificate or confirmation not available after completing the course?

Check whether you have met all course completion requirements. If the requirements have been met but the certificate or confirmation does not open, contact user support.

Will I receive a certificate or confirmation for completing a course?

If the course includes a certificate or confirmation, it will be issued after all completion requirements have been met. Not all courses issue a certificate.

Why was the completion date on my certificate or confirmation not updated even though I completed the course again?

The completion date on a certificate or confirmation is not updated automatically when you complete the course again. If you need a new completion date on the certificate, contact Digiriigi Akadeemia user support at digiakadeemia@justdigi.ee.

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Need more help?

If you did not find an answer in the FAQ, contact us and describe your question as precisely as possible.

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Technical support

Who should I contact if I have a problem?

For technical problems with the platform, contact digiakadeemia@justdigi.ee. For questions about course content, contact the course creator or instructor.

Why can't I continue from where I left off?

This may be caused by an expired login session, an unstable internet connection, disabled cookies or an incomplete course activity. If the problem recurs, contact user support.

Which web browser is recommended?

We recommend using the latest version of Google Chrome. Microsoft Edge and Mozilla Firefox also work well.

Categories

Need more help?

If you did not find an answer in the FAQ, contact us and describe your question as precisely as possible.

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Collaboration

Who can add learning materials to Digiriigi Akadeemia?

Public sector organisations and, by separate agreement, their strategic partners.

What should I do if I would like to collaborate with Digiriigi Akadeemia?

If you would like to add your organisation's courses to Digiriigi Akadeemia or collaborate with us, contact digiakadeemia@justdigi.ee.

Who is responsible for the content of an e-course?

The organisation or author that created the course is responsible for its content. The responsible organisation is generally listed in the course introduction.

How does Digiriigi Akadeemia support public sector organisations?

Digiriigi Akadeemia provides public sector organisations with a Moodle-based e-learning environment and supports the publication of e-learning materials. Each organisation is responsible for the content of its learning materials and for providing subject-matter support to learners.

Who should I contact with suggestions for improvements?

If you have suggestions for improving Digiriigi Akadeemia, send them to digiakadeemia@justdigi.ee.

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